Privacy Policy

Last updated: May 24, 2024

NEON Monkey Tree Services (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring a secure online experience. This Privacy Policy governs how we collect, use, and safeguard your information when you visit

https://neonmonkeyservices.com/

. By using our website, you consent to the practices described below.

Collection of Personal Information

We may collect personally identifiable information such as your name, email address, mailing address, mobile phone number, and other contact details you provide. We may also collect non-identifiable demographic information such as ZIP code, age range, and general interests.

In addition, certain technical information about your device may be collected automatically when you visit our site. This may include your IP address, browser type, access times, and referring website addresses. This data is used to maintain and improve the quality and performance of our services.

Use of Personal Information

We collect and use your personal information to operate our website and deliver the services you have requested. If you provide your mobile number and opt in, you may also receive SMS communications related to appointments, account updates, or marketing offers. You can opt out of SMS at any time by replying “STOP.”

We may also use your information to inform you about other products or services offered by NEON Monkey Tree Services, or to conduct research through surveys about your experience.

We do not sell or lease your personal information to third parties. We do not share mobile information with third parties or affiliates for marketing purposes. Information may be shared with trusted service providers who assist with operations such as customer support, but only to the extent necessary and under strict confidentiality agreements.

SMS opt-in data and consent will never be shared or sold under any circumstances, except as required by law.

We do not use or disclose sensitive personal information (such as race, religion, or political affiliations) without your explicit consent. We may disclose your personal information without notice if required to do so by law.

Use of Cookies

Our website uses “cookies” to enhance your browsing experience. A cookie is a small text file placed on your device by a web server. Cookies help us recognize repeat visitors, personalize your experience, and track website usage.

You can manage your cookie preferences through your web browser settings.

Security of Your Information

NEON Monkey Tree Services implements appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. Your data is stored in a secure environment, and sensitive information (such as credit card numbers) is encrypted using Secure Socket Layer (SSL) technology during transmission.

Changes to This Policy

We may occasionally update this Privacy Policy to reflect changes in our practices or to meet legal requirements. We encourage you to review this page periodically to stay informed about how we are protecting your data.